Haidilao Hot Pot Scarborough
1608 Reviews
$$
- Thursday11 AM–5 PM
- Friday11 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday11 AM–5 PM
- Tuesday11 AM–5 PM
- Wednesday11 AM–5 PM
About the Business
海底捞 |
Contacts
Website
Call Us
+14162931661
1571 Sandhurst Cir #106F, Scarborough, ON M1V 1V2
Hours
- Thursday11 AM–5 PM
- Friday11 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday11 AM–5 PM
- Tuesday11 AM–5 PM
- Wednesday11 AM–5 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Curbside pickup
- Identifies as women-owned
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Small plates
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Cozy
- Groups
- Accepts reservations
- Alcohol
- Beer
- Wine
- Breakfast
- High chairs
- Late-night food
- No-contact delivery
Recommended Reviews
SA Reviews
09.10.2023
Haidilao Hot Pot Scarborough
We had visited the Haidilao in Markham before, it was our first time visiting the Scarborough location. We find the food and the services are equally awesome. **Our visit was at the time when Haidilao first released their Single Combo" back in April. The pricing and items of the combo might be a little different now.**We ordered 2 single combos (one with sliced beef
David Liu
08.09.2023
Haidilao Hot Pot Scarborough
This place is an experience. The service is very good, and there is always random yert going on - people dancing, singing and playing with noodles are normal occurrences during any haidilao visit. There are also a number of secret codes you can say to servers to get free stuff - be sure to do your research before visiting to take advantage of this. On top of everything the food is quite banger and the ice cream at the end was very blessed. I'm still torn as to whether this place is better than Liuyishou, but for the service and experience it is definitely worth it.
Gavin Lobo
07.09.2023
Haidilao Hot Pot Scarborough
What a fun and authentic experience at a traditional Chinese hot pot restaurant - from attentive front desk staff, clean restaurant spaces plus servers always willing to help to their smart and easy to use tablet ordering system - the whole experience was A+. Food is so much more than just taste and when it's paired with an experience the restaurant stands out and becomes a topic of conversation. We were clearly in the minority when it came to prevailing ethnicity at the restaurant but we were afforded all the same experiences as the tables around us and we never felt out of place. I hope you get to have the same experience as our dinner party.The food was standard hot pot fare with a few new additions to the menu - it's the soup broths that gives everything a unique flavour. Food comes to your table via their handy robot servers and the human ones are always checking up on the table, replacing used dishes and refilling the soup bases. We got four different soup bases and my favourites were the tomato and spicy broths. Our entire dinner party had a blast taking turns at cooking the meats and vegetables in the soup bases. The unlimited salad, sauces, topping and dessert bar would be the only area that drops down the overall rating as the items lacked attention and were a bit tasteless (in the way of the desserts). Also the unlimited bar can be cleaned and updated more frequently in my view.Our server did ask us about allergies and was quick to point out what worked for us. Gluten free options are available. The menu also indicates the same.Overall a great dinning experience and the next time we plan to get the middle show at the table, so Haidilao expect us to be back.
Ron Chow
03.09.2023
Haidilao Hot Pot Scarborough
First ever experience with this Haidilao Hot Pot franchise. Totally impressed.....raw food items for the hot pot we're of exceptional quality (good cuts and fresh). Great variety at the sauce/sides table. Very attentive service constantly pouring tea/juices and clearing away dishes. Highlight was not only electronic ordering (via tablet) but having the food brought to your table via robots and a chef coming by your table for a noodle twirling show (which goes into your broth at the completion of the act)......how fun is that!!
Ghalib Zamir
03.09.2023
Haidilao Hot Pot Scarborough
Exactly what everyone said: Amazing Customer Service!I haven’t been to a lot of hotpot places however, this place is incredible. The service is top notch. You will feel like royalty.Apart from that, they have a few different options for soup bases, and a lot of dipping sauce choices. Everything we tried on their menu was tasty. Literally not a single complaint.The place is kept very clean and organized and so the premium price of the spot is well deserved. You should definitely come and try at least once.
Kristal Siu
27.07.2023
Haidilao Hot Pot Scarborough
After had been eating Haidilao in 3 differents location in Canada and 1 in Vietnam, I can't lie when saying Haidilao is one of the top best hotpot in the world based on my opinions.The price is a little bit higher compare to all others AYCE hot pot in GTA but the meat quality and service will be complete different, you get what you pay for !This Scarborough location so far is the biggest location that I have go so far, I think they have more than 80+ table and the reserve is super convenience with OpenTable ( around 6:55, we successfully book table for 2 for Saturday night at 7:15, only 20 mins later compare to few other places we go ask around they all say waiting time is 45-55 mins )Best place for birthday celebrate / watching handmade noodle dance, super meaningful to try out especially if you have kids.
DH
23.07.2023
Haidilao Hot Pot Scarborough
Best hot pot ever, yes it’s a la carte, if you don’t like to pay for premium quality and service… it’s not fair to rate this place any lower than 5-stars. Just don’t complain - the value is worth it. The customer experience is amazing, they got hair ties to glass wipes for you before you start the meal… constantly check in on you and even the women’s washroom was full service with a phone number you can text or call if you need feminine hygiene products. They thought of everything!The shrimp paste is the best thing here :) order one for yourself, there’s no sharing this order - you won’t want to.
maryroselol
12.07.2023
Haidilao Hot Pot Scarborough
Oh my god. The service, presentation, and high quality experience all happened before we walked in the door. Walked in with a party of four around 8p and had the door opened for us by the staff and were quickly guided to our seats. Immediately was given a hair tie, glasses wipe, hand towelette, and apron to use for our dining experience. Our server, Coco, explained to us the menu and how the restaurant works. We did not realize this was not AYCE but the quality of meats and vegetables were phenomenal! One of our soup bases had jujubes in it and I was pleasantly surprised that they had been pitted before their consumption! Free ice cream is also a part of the service. I really enjoyed this hot pot experience, definitely one of the nicest experiences I’ve ever had and that coming from the States. Great job 10/10
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Map
1571 Sandhurst Cir #106F, Scarborough, ON M1V 1V2
Haidilao Hot Pot Scarborough